Recognizing the importance of strong dealer relationships, Hanyang Pet Products has recently implemented a series of measures to enhance its customer service for dealers. These improvements are aimed at providing dealers with a seamless experience and better support for their business operations.​

One of the key enhancements is the establishment of a dedicated dealer support team. This team is staffed with experienced professionals who are well - versed in all aspects of Hanyang Pet Products' operations. The team is available to assist dealers with any questions or issues they may have, whether it's related to product information, order processing, or marketing support. Dealers can now reach out to the support team via a dedicated hotline or email, and they can expect a prompt response within 24 hours.​

In addition to the support team, Hanyang Pet Products has also upgraded its dealer portal. The portal is now more user - friendly and provides dealers with real - time access to important information. Dealers can easily check the status of their orders, track inventory levels, and access product catalogs and marketing materials. The portal also features a section for training resources, where dealers can find webinars, product training videos, and sales tips to help them improve their business performance.​

Another significant improvement is in the area of order fulfillment. Hanyang Pet Products has optimized its supply chain and logistics processes to ensure faster and more reliable order delivery. The company has increased its warehousing capacity and streamlined its inventory management system, reducing the chances of stock - outs. Dealers can now expect their orders to be processed and shipped within 48 hours of placement, and they will receive regular updates on the shipping status of their orders.​

Hanyang Pet Products also understands the importance of providing personalized support to dealers. The company's account managers now conduct regular visits to dealers' locations to discuss business performance, market trends, and future growth opportunities. During these visits, account managers can offer customized solutions based on the dealer's specific needs, such as marketing strategies tailored to the local market or product recommendations based on the dealer's customer base.​

These enhancements to customer service have been well - received by dealers. Sarah Johnson, a dealer of Hanyang Pet Products, said, "The improvements in customer service have made a huge difference in our business. The dedicated support team is always there to help us, and the upgraded dealer portal makes it so much easier to manage our orders and access important information. The faster order fulfillment has also helped us keep our customers happy. We are really impressed with Hanyang Pet Products' commitment to dealer support."​

As Hanyang Pet Products continues to grow, these customer service enhancements are expected to play a crucial role in strengthening its relationships with dealers and driving business growth. By providing dealers with the support they need, Hanyang Pet Products can ensure that its products are effectively distributed and promoted in the market, ultimately benefiting both the company and its dealer partners.